Michael J. Coles is an entrepreneur, world record-holder, and sought-after public speaker. He co-founded Great American Cookies, led Caribou Coffee, and ran for Congress twice. Coles’s story of personal perseverance is as impressive as his business acumen. After a nearly fatal motorcycle accident, he went on to set world records in three coast-to-coast bicycle races. 

In this episode, Karen and Michael discuss:

·         Success Story of Michael

·         Commit to Get Leads

o    We are all in the retail business – maintain and preserve your customer, treat them in a way where they will choose you over your competition.

·         Consult to Sell

o    The question is not “how do I get more people” the question is “why do people come to us in the first place” then expand and grow on that answer.

·         Connect to Build and Grow

o    Keep your core competency the focus even as you expand.

·         Success Thinking, Activities and Vision

o    TTGT – Time to Get Tough – Find the strength that you already have inside of you, tap into that, and you can do whatever you set your mind to.

·         Sweet Spot of Success