Spaulding Decon was born from a desire to help families in need. While serving as a police officer in Kansas City, Laura Spaulding witnessed the devastation caused by crime. The already grieving families were shocked to discover that the police were not responsible for cleaning up the scene. At that moment, Laura decided to work with the family herself to get their home cleaned up.

In 2016 Spaulding Decon moved into a franchise model, becoming the first nationally franchised decontamination service to offer crime scene, hoarding, and meth-lab cleanup throughout the United States. We approach every job with the same goal that sparked our creation, to help people in need. Whether it is mold removal or cleaning up after an unattended death, we treat every job with the care and compassion it deserves. We work closely with your insurance company to provide the fastest possible service. Our award-winning technicians treat every home and cleaning/remediation with a professional level of care. Call us today to get 24/7 assistance with any emergency cleaning or hoarding situation.

In this episode, Karen and Laura discuss:

• Success Story of Laura
• Commit to Get Leads
  • Understand your industry and recognize what is and is not going to stick with marketing. But, ultimately, it is all about relationships. 
• Consult to Sell
  • Empathy goes a really long way. With franchising, the monetary is the least important part of the conversation. 
• Connect to Build and Grow
  • You can only do so much. If you want to grow, you have to learn to delegate. If you don’t know where to start, hire a coach. 
• Success Thinking, Activities, and Vision
  • You need to know what success looks like for you in order to build your business to help you find that success. 
• Sweet Spot of Success